ladysprite: (steampunk)
ladysprite ([personal profile] ladysprite) wrote2015-10-07 05:29 pm

Where Is She Now?

So.  I have gotten out of the habit of posting here regularly; shame on me.

My neck and shoulder are still a wreck.  This would be because, ONCE AGAIN, our health insurance is also a wreck.  This time apparently a glitch in the MassHealth Connector's computer system insists that, while our payments have been received, the money hasn't been sent to Blue Cross, so we can't be activated in their system. This is in spite of the fact that Blue Cross acknowledges that they got the payment from MassHealth - apparently both BCBS and MassHealth believe they have our money.  But since the MassHealth system lists the payment as not having been passed on, I'm up the creek.  And this is apparently a big enough glitch that it's taking them a long time to fix it.

Yes, I've called the Better Business Bureau.  And our senator, and the attorney general, and Blue Cross.  And everyone has been made aware of the fact that this glitch has 1) affected our credit rating, since it's been going on for months and I'm now in collections from when I went to the doctor 3 months ago, thinking I was insured and 2) potentially caused permanent injury, since it's my goddamn SPINE and I've been unable to pursue treatment for nearly a month now.  But apparently "stuff takes time."

Other than that... I just came back from the International Association of Animal Hospice and Palliative Care conference in San Diego.  It was all sorts of amazing, and I wish I could rhapsodize more about it, but right now I'm achy and cranky and wondering what minor Deity of Access to Health Insurance I wronged in a prior incarnation and how to appease them.

I promise to write more tomorrow.  About the San Diego zoo, and being at a conference of like-minded souls in the process of founding an entire branch of medicine, and how Scream Queens is the best new show in a decade and short hair means I have an excuse to wear every wrap and scarf I own (in series, not in parallel) and the terrible etiquette of "saving seats" for people and all sorts of stuff.

Right now, though, I'm going to sulk here with my heating pad....

[identity profile] ladysprite.livejournal.com 2015-10-09 02:01 am (UTC)(link)
So unfortunately, my taller half has been informed that involving lawyers will just make the process take even longer.

On the other hand, it's the prospective lawyer-victims who have told him this....

[identity profile] johnpalmer.livejournal.com 2015-10-11 06:55 pm (UTC)(link)
The only person you can trust in a situation like this is a lawyer you're paying for. A lawyer must server the interests of his or her client, and can and will lie (within limits).

I'm not saying this means you *should* involve lawyers - just that a lawyer from the other side's word is meaningless.

Does your state have an insurance commissioner? They should be consulted, if so.