I work with teenagers. They're at the extreme end of the "I know *that*"/"You didn't tell me!" spectrum.
Yesterday, I was giving out graduation gowns. I told all of them, "Of course you know this, but I have to tell you anyway -- whatever shows beneath the gown has to be formal. And really the rest of it should be too." They were willing to accept it because I put the "of course you know this" at the beginning. Maybe it would work with veterinary customers as well.
Re: ::sigh::
Date: 2002-05-11 06:56 am (UTC)Yesterday, I was giving out graduation gowns. I told all of them, "Of course you know this, but I have to tell you anyway -- whatever shows beneath the gown has to be formal. And really the rest of it should be too." They were willing to accept it because I put the "of course you know this" at the beginning. Maybe it would work with veterinary customers as well.